Terms and Conditions1. general
The following terms and conditions apply to all contracts, deliveries and other services between Ryuta Sakurai, Franklin Str. 58, 40479 Düsseldorf and the buyer. Deviations, also due to other general terms and conditions of the buyer, require the explicit written confirmation. All offers are non-binding and subject to change. The Seller's terms and conditions shall be deemed to be accepted upon the Buyer's written and verbal order.
The product illustrations are partly exemplary illustrations and may deviate from the ordered/delivered products. Especially the colour reproduction is not 100% reliable due to technical reasons. All prices quoted are in euros. Postage and packaging costs are added in accordance with the separate terms of payment. The prices from the online shop always apply.
Orders are accepted via the online shop, by telephone or in writing and paid in advance (PayPal or advance bank transfer or direct debit). In any case, delivery will be made after receipt of payment.
2 Conclusion of the contract
All offers of the seller are subject to confirmation. The contract between the buyer and the seller shall only be concluded by an order of the buyer and its acceptance by the seller. The seller does not confirm the receipt of orders and purchase orders to the customer. Our General Terms and Conditions of Business shall be deemed to have been accepted by the Buyer in the case of an online order when the order form is submitted, and in the case of an order placed by telephone when the invoice is paid in advance. Deviations by individual agreement require the written form on both sides. Unless otherwise agreed in writing, our offers are subject to change without notice with regard to design, quantity, price, delivery time and delivery possibility. Delivery contracts are concluded either by our written order confirmations following the buyer's order or by our delivery. All verbal agreements, in particular also ancillary and supplementary agreements, including those concerning the completion of the order, require our separate written confirmation in order to be valid.
The prices and shipping costs stated are in euros and are subject to change without notice. The prices refer to Germany, the value added tax is not shown.
4. shipping costs and delivery times
The delivery costs depend on the quantity, format and country and are displayed during the order process before completion. You can pay by prepayment, Paypal or invoice. If you choose prepayment, your order will be reserved for ten days. If no payment is received within this period, the order will be cancelled.
4.2 Delivery / delivery times
If the goods are available, we normally dispatch the order within 3 working days after receipt of payment. The stated delivery times are based on experience. In the case of orders which are made to special order of the buyer, the delivery time will be communicated separately. If disproportionately long delays in delivery become apparent, we are entitled to withdraw from the contract. For shipments within Europe, delivery takes 3-14 days if the goods are available. For shipments to non-European countries, the delivery time depends on the type of shipment (airmail/land transport/shipping) and the recipient's location. Liability for delayed delivery is excluded. The buyer is obliged to accept the ordered goods after they have been made available. Damages resulting from the delay in acceptance shall be borne by the buyer. The goods are delivered ex warehouse Düsseldorf. The goods will be shipped uninsured, unless otherwise agreed. Please make sure that you receive an undamaged shipment from the delivery person. Under no circumstances should you accept defective or damaged items (e.g. a torn open parcel), as this is practically tacit confirmation to the deliverer that the item has been received in perfect condition and the deliverer is therefore not obliged to pay any compensation. If necessary, open and check the item in the presence of the deliverer - note down the name of the deliverer if necessary.
5. retention of title
The delivered goods remain our property until all existing claims have been settled. The extended and expanded retention of title applies. The retention of title expires only with the receipt of the invoice by Ryuta Sakurai. Pledging or transfer of security of the goods without our written consent is not permitted.
6. terms of payment
The contractual partner has the possibility to pay in advance by bank transfer (stating the customer number), via Paypal or by direct debit after receipt of an order confirmation.
7. right of return
You have the right to exchange the goods within fourteen days of receipt without giving reasons, in perfect condition or to return them for a refund of the invoice amount. There is no right of return for sealed goods if you have opened or damaged the sealed packaging (unsealing). The postage costs for this are borne by the buyer. In the case of returns due to defects, the postage costs for unsealed items will of course be refunded to you. In the case of returns from abroad, the contractual partner shall bear the costs, provided that the delivered goods correspond to the ordered goods. Washed, worn, used, damaged and incomplete goods are excluded from return. The contractual partner shall pay compensation for any deterioration in value caused by the intended use of the goods. The contracting party may carefully and cautiously inspect the goods. The contracting party shall bear the loss in value which results from use going beyond mere examination and which means that the goods can no longer be sold as "new". Ryuta Sakurai will refund payments already made within 20 working days in the case of lawful exercise of the right of withdrawal by the contracting partner as soon as he has effected the return of the goods.
The buyer is obliged to check the delivered goods immediately after receipt and to report any complaints in writing within 14 days. The warranty on delivered goods includes defects which are demonstrably based on defective material or defective processing. In the case of complaints, the date of purchase must be proven by means of an invoice. Excluded are defects which have arisen due to transport, improper handling, modification of the delivered item or natural wear and tear. Customary or minor, technically unavoidable deviations in quality, colour, size, printing, equipment or design may not be objected to. If a delivery item is defective or lacks warranted characteristics, the seller shall provide a replacement to the exclusion of any other warranty claims if a complaint is made in good time. The seller shall have the right to make multiple replacements or repairs. If replacement or rectification is not possible, the buyer shall have the option of converting the purchase contract (rescinding it) or reducing it (reducing the purchase price). Irrespective of the legal ground, the liability of the seller is limited to the amount of the delivery price.
9. data protection
E-mails with personal customer data sent by you to Ryuta Sakurai will of course be treated confidentially. Ryuta Sakurai will in no case make your data available to third parties.
10. place of fulfilment and jurisdiction
Basis of these terms and conditions is the applicable law of the Federal Republic of Germany. Place of fulfilment for deliveries and payments is Düsseldorf. Place of jurisdiction is Düsseldorf.
11. severability clause
The invalidity of one or more provisions of these terms and conditions shall not affect the validity of the remaining provisions.